Online Class: Intro to PC Troubleshooting and Repair

This course focuses on the general setup and repair of a desktop PC and although it includes general ways to resolve issues, it focuses primarily on Microsoft Windows (the most used operating system in the world) as an operating system.

COURSE CLOSED

We're sorry, this course is no longer open for enrollment.

10

Lessons
22

Exams &
Assignments
9

Hours
average time
0.9

CEUs

Course Description

There is no question that computers offer many benefits to their users. Whether they are used for pleasure or business, computers enable us to connect to the world in ways never thought possible. And to get the most out of them, computers need to be set up correctly, maintained and protected.

When a computer encounters a problem it can be difficult to diagnose and correct the issue because they are such complex machines running complicated pieces of software. This course can help you navigate the basic concepts of computer troubleshooting and repair so that you will be better prepared to understand and resolve issues as they arise.

The good news is that many of the issues you'll encounter can be resolved without involving a technician or seeking outside help. Repairing a computer will depend on many different things such as the type of computer, the operating system, the accessories used with the computer and much more. This course focuses on the general setup and repair of a desktop PC and although it includes general ways to resolve issues, it focuses primarily on Microsoft Windows (the most used operating system in the world) as an operating system. However, if your computer does not have Microsoft Windows as an operating system, some of the included repair and troubleshooting techniques will still pertain to you.

Courses Frequently Bought Together:

Computer Literacy Level 1 - Computer Basics

Computer Literacy Level 2 - Internet Basics

Microsoft Office: Word, Excel, PowerPoint and Outlook

Completely Online
Self-Paced
6 Months to Complete
24/7 Availability
Start Anytime
PC & Mac Compatible
Android & iOS Friendly
Accredited CEUs

Universal Class is an IACET Accredited Provider

Course Lessons

Lesson 1: Computer Components & Accessories

Computer Components - Before you can understand how to repair and troubleshoot a computer you must first understand the different parts and what each part does Additional lesson topics: Computer Components; Personal Computer Hardware 38 Total Points

Complete Assignment: An Introduction
Complete: Lesson 1 Assignment
Assessment: Lesson 1 Exam

Lesson 2: Computer Power Repair

This lesson will cover computer power repair issues: Power Turns off Without Warning, Windows Restarts without Warning, and Keywords. 34 Total Points

Complete: Lesson 2 Assignment:
Assessment: Lesson 2 Exam

Lesson 3: Frozen Computer Screen Repair

This lesson will cover computer power screen repair issues: What to do When Computer Freezes, Program Stops Responding and more. 35 Total Points

Complete: Lesson 3 Assignment
Assessment: Lesson 3 Exam

Lesson 4: Repairing a Slow Computer

This lesson will cover issues regarding repairing a slow computer: Computer Boots Up Slowly, Computer is Running Slow and more. 35 Total Points

Complete: Lesson 4 Assignment
Assessment: Lesson 4 Exam

Lesson 5: Repairing Errors

This lesson will cover repairing errors: Blue Screen Error, Runtime Error and more. Additional lesson topics: Blue Screen Errors 34 Total Points

Complete: Lesson 5 Assignment
Assessment: Lesson 5 Exam

Lesson 6: Printer and Scanner Troubleshooting

This lesson will cover printer and scanner problems and solutions. 32 Total Points

Complete: Lesson 6 Assignment
Assessment: Lesson 6 Exam

Lesson 7: Basic Computer Software Troubleshooting

This lesson will cover basic computer software troubleshooting. 34 Total Points

Complete: Lesson 7 Assignment
Assessment: Lesson 7 Exam

Lesson 8: Basic Network Troubleshooting

This lesson will cover basic network troubleshooting Additional lesson topics: Network Troubleshooting Articles 33 Total Points

Complete: Lesson 8 Assignment
Assessment: Lesson 8 Exam

Lesson 9: Internet Explorer Troubleshooting

This lesson will cover Internet Explorer Troubleshooting: Issues with Internet Explorer, General Internet Explorer Questions and more. Additional lesson topics: Fixing Internet Explorer 29 Total Points

Complete: Lesson 9 Assignment
Assessment: Lesson 9 Exam

Lesson 10: Protecting Against Viruses

This lessons covers protecting against viruses and how to repair virus damage. 117 Total Points

Lesson discussions: Course Completion Poll: Your Thoughts; Course Comments; Program Evaluation Follow-up Survey (End of Course)
Complete: Lesson 10 Assignment
Assessment: Lesson 10 Exam
Assessment: Final Exam

421

Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:

Recognize computer components & accessories.
Define computer power repair.
Identify frozen computer screen repair.
Describe repairing a slow computer.
Summarize repairing errors.
Describe printer and scanner troubleshooting.
Describe basic computer software troubleshooting.
Describe basic network troubleshooting.
Describe protecting against viruses.
Demonstrate mastery of lesson content at levels of 70% or higher.

Student Testimonials

"All of it helped greatly." -- Sonja M.
"The Complete course was very helpful." -- Samuel A.
"Great Instructor." -- Joann B.
"Very helpful and responsed to my e-mails very quickly." -- Rick D.
"I've learned to troubleshoot my own computer which I think is of great value. It's way to expensive to bring it to a technician all the time." -- Margaret M.
"Very easy to learn from." -- William G.
"It was liberating to learn how to troubleshoot and repair my computer and I will continue to refer to my notes when I encounter difficulties with my computer. Thanks." -- Jean S.
"This is an excellent instructor. I have found him to be very thorough and also provided any additional information that he felt would enhance the class experience." -- Barbara M.
"Being a first time online user, the entire course was a great experience. I am a computer hobbyist and any and all computer related material is useful." -- Michael P.
"The instructor was great! Enjoyed it all!" -- Deborah C.