Online Class: Generational Diversity in the Workplace

This course will look at generational diversity in the workplace and how you can use it to its fullest potential.

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15

Lessons
29

Exams &
Assignments
895

Students
have taken this course
6

Hours
average time
0.6

CEUs

Course Description

Bridging the Generational Gap: Unlocking the Potential of a Multigenerational Workforce

In today's rapidly evolving world, the spotlight often shines on the distinctiveness of generations. From the roaring spirit of the Silent Generation to the technological prowess of Gen Z and the anticipated contributions of Gen Alpha, understanding each generation's unique footprint is not just a societal fascination but a crucial component of modern business dynamics.

While the narrative around generational distinctions often revolves around their individual quirks and cultural markers, the true power lies in harnessing the collective potential of these diverse age groups. When appropriately channeled, the synergy of multiple generations can be a game-changer, blending the wisdom of experience with the innovation of youth.

This course seeks to unravel the multilayered tapestry of generational identities. Here's what awaits you:

A Deep Dive into Generations: Beyond the often-discussed Millennials and Baby Boomers, gain insights into the lesser-known characteristics and contributions of the Silent Generation, Gen X, and the budding Gen Alpha.
Synergy in Differences: Understand the rich mosaic of strengths, values, and perspectives each generation brings to the table. Learn to bridge potential divides, fostering collaboration and mutual respect.
Peering into the Future: Equip yourself with the knowledge of what's next. As the emerging generations prepare to step into the workforce, anticipate the trends and paradigms they might introduce, allowing businesses to stay ahead of the curve.

Embracing generational diversity is not just a trend; it's an imperative for businesses aiming for longevity and relevance in a changing world. This course isn't just about recognizing generational attributes; it's about leveraging them for organizational success.

Are you poised to tap into the dynamism of a multigenerational workforce? Ready to craft a workplace culture that resonates across the ages? Dive in, and let's embark on this enlightening journey together!

Courses Frequently Bought Together:

Diversity and Inclusion Training

Sensitivity Training for the Workplace

Lawful Employee Termination

Completely Online
Self-Paced
Printable Lessons
Full HD Video
6 Months to Complete
24/7 Availability
Start Anytime
PC & Mac Compatible
Android & iOS Friendly
Accredited CEUs

Universal Class is an IACET Accredited Provider

Course Lessons

Average Lesson Rating:

"Extraordinarily Helpful"

(706 votes)

Lesson 1: The Widening Generation Gap In The Workplace

Within society, the focus on the varying generations and their differences has been the primary focus. These differences have, unfortunately, produced a bit of a gap between the generations in the areas of society where it's necessary for them to interact. Additional lesson topics: The Generations; Here Is When Each Generation Begins and Ends, According to Facts; The Cons of Each Generation; Baby Boomers; Are You A Xennial? Take The Quiz; From GIs to Gen Z Or Is It iGen? : How Generations Get Nicknames; The Unexpected Value of Business Collaboration 11 Total Points

Lesson 1 Video
Lesson discussions: Reasons for Taking this Course
Complete Assignment: Why I Decided to Take this Course...
Assessment: Lesson 1 Exam

Lesson 2: Myths and Misconceptions of Generational Diversity in the Workplace

The workplace itself is full of myths and misconceptions that both employers and employees often believe as fact. Part of this comes from assumptions based on your own experiences. Additional lesson topics: Five Myths About Baby Boomers; The Ideal Retirement Age—And Why You Won't Retire Then; A Breakdown of the Five Generations of Employees in the Workplace; Your Generational Identity Is A Lie; Generational Differences at Work…Do They Exist or Not?; The Myths and Reality of the Workplace Generational Divide; Generational Differences: Myths and Realities PDF 12 Total Points

Lesson 2 Video
Complete Assignment: Myths and Misconceptions
Assessment: Lesson 2 Exam

Lesson 3: The Silent Generation

This lesson will take a closer look at the oldest of the generations currently in the workplace, the Silent Generation. This will encompass individuals born between the date range of 1925 and 1945. Additional lesson topics: Great Depression; Common Characteristics of the Silent Generation; Silent Generation: Characteristics and Other Important Facts; American Generation Fast Facts; The U.S. Home Front During World War II; Prohibition; McCarthyism; The Silent Generation, “The Lucky Few” 12 Total Points

Lesson 3 Video
Complete Assignment: Silent Generation
Assessment: Lesson 3 Exam

Lesson 4: The Baby Boomer Generation

This lesson will take a closer look at the Baby Boomer generation, by far, one of the most well-known and frequently studied generations of the last century. This will include defining who the Baby Boomers are, what has influenced them over their lifetime, and the different events that have shaped them into what they are today. Additional lesson topics: Influential Events That Shaped Baby Boomers; From Baby Boomers to Generation Z; The Berlin Wall: It's Now Gone For As Long As It Stood—10,316 Days; What's The Baby Boom Generation Know For?; Great Moments From Baby Boomer Memory Lane; Just How Many Baby Boomers Are There?; What Baby Boomers' Retirement Means For The US Economy; Baby Boomers' Defining Characteristics Could Help Them Redefine Aging In America; Cold War History; How Are Baby Boomers Affecting The Workplace?; American Civil Rights Movement; Baby Boomers In The Workplace; Who Destroyed the Economy? The Case Against Baby Boomers; Important Characteristics of Baby Boomers eLearning Professionals Should Know; PTSD and Vietnam Veterans: A Lasting Issue Several Years Later; Baby Boomer; Understanding Baby Boomers At Work: Fast Facts For CHROs; Baby Boomers 12 Total Points

Lesson 4 Video
Complete Assignment: Baby Boomer Experience
Assessment: Lesson 4 Exam

Lesson 5: The Generation Xers

This lesson will look at a little lesser-known generation, Generation X, and the attributes of the individuals who are a part of it. Additional lesson topics: Three Mile Island; Why Gen X Is So Pissed At Millennials; Generation X Gen X ; Generation X Characteristics; The Common Characteristics of Generation X Professionals; When LA Erupted In Anger: A Look Back At The Rodney King Riots; Chernobyl Disaster; Watergate Scandal; Xennials, The Microgeneration Between Gen X and Millennials; Solving For X: How Several Events Shaped A Generation 11 Total Points

Lesson 5 Video
Complete Assignment: Generation X
Assessment: Lesson 5 Exam

Lesson 6: The Millennial Generation

This lesson will focus on the Millennial generation that has been a rather hot topic in recent years when it comes to discussing the different generations in any context. Additional lesson topics: Columbine Shooting; Oklahoma City Bombing; The Great Recession; The Deloitte Millennial Survey ; Here Are All The Things Millennials Have Been Accused of Killing—From Dinner Dates to Golf; Millennials' Traits You Should Know About Before You Hire Them; Millennial Vs. Boomers: Habits and Characteristics; Millennials Outnumber Baby Boomers and Are Far More Diverse, Census Bureau Reports; The Kent State Shootings; Persian Gulf War; 9/11 Attacks; Fox News Anchor Shepard Smith Emotionally Lists All Several Fatal School Shootings Since Columbine; Millennials In the Workplace: They Don't Need Trophies But They Want Reinforcement; Y2K Bug; Barack Obama Elected As America's First Black President; Interesting Statistics Employers Should Know About Millennials; Timeline: The Deadliest Mass Shootings In The US 12 Total Points

Lesson 6 Video
Complete Assignment: Millennial Generation
Assessment: Lesson 6 Exam

Lesson 7: Generation Z

This lesson will look at the last and most recent generation in society and the workplace--Generation Z. Gen Z kids are an emerging group and much is still unknown about who they are and what they will become. Additional lesson topics: Years Ago Today, Steve Jobs Introduced The iPhone; What Exactly Does The Occupy Movement Want?; A “Mass Shooting Generation” Cries Out For Change; No Child Left Behind: An Overview; Traits Of Generation Z; Occupy Movement: From Local Action to A Global Howl Of Protest; Key Differences Between Gen Z and Millennials; Generation Z Characteristics: Several Infographics On The Gen Z Lifestyle; Occupy Wall Street: Several Years Later; Characteristics Of Generation Z; The Every Student Succeeds Act: An ESSA Overview; Supreme Court Ruling Makes Same-Sex Marriage A Right Nationwide; Gen Z Can't Vote, But Here's Why They Matter In The Election; Move Over Millennials, Here Comes Generation Z; Your Guide to Generation Z: The Frugal, Brand-Wary, Determined Anti-Millennials; Get Ready For Generation Z 12 Total Points

Lesson 7 Video
Complete Assignment: Generation Z
Assessment: Lesson 7 Exam

Lesson 8: Generational Differences in Work Motivation

For this lesson, the application of generational diversity and the differences between generations in regard to how they are motivated in the workplace will be discussed. This will include the different ways in which each generation is motivated in their work, as well as some of the ways that are shared across multiple generations. Additional lesson topics: Work-Life Balance Defined; Generational Differences: When They Matter, and When They Don't; Ways to Keep Talent Motivated; You Need to Know What Motivation Is – Really; Why Leaders Need to Embrace Employee Motivation; Ways Generation Z Will Differ From Millennials In The Workplace; Performance Management; Motivating Multigenerational Workforces; The Several Things That Ultimately Motivate Employees to Achieve; Motivating Gen X, Gen Y Workers; Different Motivations For Different Generations of Workers: Boomers, Gen X, Millennials, and Gen Z; What Motivates Your Workers? It Depends On Their Generation 12 Total Points

Lesson 8 Video
Complete Assignment: Motivating Employees of Different Generations
Assessment: Lesson 8 Exam

Lesson 9: Generational Differences In Leadership

This lesson will look at the expectations of leadership that the different generations have. What works best for Silents, Boomers, Gen-Xers, Millennials, and Gen Z will vary from group to group but expect there to be some similarities shared by multiple generations. Additional lesson topics: Leadership Styles Of Baby Boomers and Millennials; Ways Millennials Are Changing Traditional Leadership; Five Styles Of Gen X Leaders: Which One Are You?; Leadership Values and Workplace Ethics; Managing People From Several Generations; Managing Five Generations In The Workplace; Why Leadership Is So Important to Millennials Right Now; The Several Traits That Define Great Leadership; Several Qualities That Make A Great Leader 12 Total Points

Lesson 9 Video
Complete Assignment: Gen X vs. Millennials
Assessment: Lesson 9 Exam

Lesson 10: Generational Differences in Criticism and Feedback

This lesson will look at criticism and feedback within a multigenerational workplace. An explanation of what criticism and feedback are exactly what is necessary for either to be genuinely constructive, and what the general expectations are in the workplace in this area, will be discussed. Additional lesson topics: Taking Constructive Criticism Like A Champ; Generation Snowflake: Really? Part Several Of 3 ; Millennials Are Struggling At Work Because Their Parents; We Thought Gen X Was A Bunch Of Slackers. Now They're The Suits.; The Several Best and Worst Criticism From A Boss; What's Wrong With Criticism; Effectively Providing Feedback to Multiple Generations; Are Baby Boomers A “Generation Of Sociopaths”?; Ways to Be A Better Employer For Millennials and Generation Z; Yelling Doesn't Work: How to Give Negative Feedback to Millennials; The Myth Of Millennial Entitlement; How to Give Four Generations Feedback 12 Total Points

Lesson 10 Video
Complete: Lesson 10 Assignment: How do you receive criticism?
Assessment: Lesson 10 Exam

Lesson 11: Generational Differences In Recruiting

This lesson will look at the generational differences found in workforce recruiting, or the process in which employees are attracted and hired for a business. There are expectations about recruitment that are shared across generations, usually serving as a kind of general strategy that gets used by multiple industries and business structures. Additional lesson topics: Recruiting For Millennials, Gen Xers and Boomers Isn't That Different; Tips For Successful Employee Recruitment; Strategies For Recruiting A Multi-Generational Workforce; Different Generations Require Different Tactics; Things to Know While Hiring In The Five Generation Workplace; The Several Key Types Of Recruitment Strategies For Attracting Baby Boomers 11 Total Points

Lesson 11 Video
Complete Assignment: Gen Z vs. Gen X in Recruitment
Assessment: Lesson 11 Exam

Lesson 12: Retaining Workers Across Generations

This lesson will look at what needs to be done to retain workers across multiple generations. Topics will include what general expectations are in place in the workplace when it comes to employee retention practices and some of the common strategies that employers use in regard to this area, both in general and with each generation. Additional lesson topics: Mistakes Managers Make That Case Good Employees to Quit; Strategies For Employers to Adapt to A Multi-Generations; Ways to Improve Employee Retention; Learn About The Cost OF High Employee Turnover; Leadership Tips For Attracting, Engaging and Retaining Talent; Retention Strategies For The Ages Literally ; Tips to Better Employee Retention; Employee Retention Statistics That Will Make You Sit Up; Ways to Retain Your Great Employees; Learn How to Avoid Excessive Employee Turnover; A Multigenerational Approach to Engagement and Retention; How Employers Can Attract Generation Z; Surprising Employee Retention Statistics You Need to Know; This Is The Best Millennial Retention Strategy Ever; Retention Strategies For Millennials: Several Ways to Reward; How Can You Retain Baby Boomer Employees? 10 Total Points

Lesson 12 Video
Assessment: Lesson 12 Exam

Lesson 13: Language and Etiquette of the Generations

This lesson will look at workplace language and etiquette and the variances associated with each generation. Both language and etiquette will be looked at separately with an explanation of what generally is associated with each and what views the generations have on them. Additional lesson topics: Offensive Language In the Workplace; The Perfect Way to Introduce Yourself In Any Setting ; Learn About Active Listening Skills With Examples; Communication Patterns: Baby Boomers Gen Xers and Millennials; Phone Calls, Texts or Email? Here's How Millennials Prefer to Communicate; The Workplace Better Get Ready For Gen Z, The ‘Uber-Millennials'; Writing and Editing Skills Lists and Examples; Communication Styles Differ With Each Generation; Appropriate Tone and Language In The Workplace; Mind The Gap! Bridge The Gap Between Baby Boomers; Ways to Prepare For Generation Z In The Workplace; Things You Need to Know If You Have A Gen X Boss; Nonverbal Communication In The Workplace; Types Of Communication Styles: Bridging The Generation Gap; Generational Differences Chart PDF ; Business Etiquette Is Changing—And You Need to Follow Suit; Definition of Etiquette 12 Total Points

Lesson 13 Video
Complete Assignment: Etiquette of Choice
Assessment: Lesson 13 Exam

Lesson 14: Obstacles and Mistakes Made in Managing Generational Diversity

Most experts can agree that a multigenerational workforce is a reality of the world and is going to be something that cannot easily be avoided. Additional lesson topics: The Challenges Of Managing A Multi-Generational Workforce; Age Diversity: Challenges and Solutions to Bridge The Inter-Generational Gap; Understanding Company Culture; Costly Mistakes Leaders Make When Managing Millennials; Why A Multi-Generational Team Is Key to Business Success; The Barriers Of Managing A Multigenerational Workforce; Tackling Several Key Challenges Of The Multigenerational Workforce; The Perks And Importance Of Embracing A Multigenerational Workplace 11 Total Points

Lesson 14 Video
Complete Assignment: Additional Obstacles
Assessment: Lesson 14 Exam

Lesson 15: The Future of Generations at Work

This final lesson will look at the potential future of generations at work. Topics will include some of the generations that have yet to enter the workforce and what impact they might have on how the workplace operates. Additional lesson topics: Generation Z Is Entering The Workforce – What Does This Mean For Management; As Work Changes, Leadership Development Has to Keep Up; How The Generation Born Today Will Shape The Future Of Work; The Complete Guide to Generation Alpha, The Children of Millennials; Workforce of the Future; Powerful Ways to Help Your Employees Cope With Change; Ways Leaders Strengthen and Prepare Their Teams For Change 75 Total Points

Lesson 15 Video
Lesson discussions: End of Course Poll; Course Comments; Program Evaluation Follow-up Survey (End of Course)
Assessment: Lesson 15 Exam
Assessment: The Final Exam

237

Total Course Points

Learning Outcomes

By successfully completing this course, students will be able to:

Define what generational diversity in the workplace means.
Describe the myths and misconceptions of generational diversity in the workplace.
Describe the Silent Generation.
Describe the Baby Boomer generation.
Describe the Generation Xers.
Describe the Millennial Generation.
Describe Generation Z.
Recognize generational differences that play a role in how to motivate employees at work.
Recognize generational differences in leadership styles.
Recognize generational differences in giving and receiving criticism and feedback.
Recognize generational differences in retaining and recruiting employees.
Summarize the difference in language and etiquette styles of the generations.
Describe common obstacles and mistakes made when managing generational diversity.
Demonstrate mastery of lesson content at levels of 70% or higher.

Additional Course Information

Document Your Lifelong Learning Achievements
Earn an Official Certificate Documenting Course Hours and CEUs
Verify Your Certificate with a Unique Serial Number Online

View and Share Your Certificate Online or Download/Print as PDF
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Course Title: Generational Diversity in the Workplace

Course Number: 9770530

Lessons Rating: 4.5 / 5 Stars (706 votes)

Languages: English - United States, Canada and other English speaking countries

Category:

UniversalClass.com > Business > Diversity, Sensitivity and Inclusion Training

Availability: This course is online and available in all 50 states including: California, Florida, Georgia, Illinois, New York, Pennsylvania, Ohio, Texas, and Washington.

Last Updated: November 2023

Course Type: Self-Paced, Online Class

CEU Value: 0.6 IACET CEUs (Continuing Education Units)

CE Accreditation: Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET).

Grading Policy: Earn a final grade of 70% or higher to receive an online/downloadable CEU Certification documenting CEUs earned.

Assessment Method: Lesson assignments and review exams

Instructor: Linda Zavadil

Syllabus: View Syllabus

Course Fee: $120.00 U.S. dollars

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Student Testimonials

"I think this course is so informative on how all of the different generations think in the workplace." -- Sarah G.
"I loved learning about each generation and how they view the workplace. As a millennial, I get to work with all generations and get to live these world life examples." -- Jenny B.
"I think this course has been very helpful for insight in to effectively leading diverse generations in the workplace. I was very interested in the section on recruitment since that is a big issue in my current job. I think there was a diverse workload and I loved the articles that were linked for extra learning. The grading was done very quickly and I appreciated that. Thank you!" -- Kathy B.