Online Training: Secretarial Skills
Course Listing
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Mastering Conversation Skills
Conversational skills such active listening, empathy, and non-verbal communication will be explored in-depth; examination and useful strategies for mastering small talk; an understanding of the components that contribute to successful use of storytelling and humor; and the skill of improvisation and how it can be used to keep the conversation going when you feel at a loss for words. 0.5 CEUs + More Info -
Interview Skills
Landing the perfect job can be a challenge, but with the determination and passion you will need to begin a successful career, you can easily overcome this challenge, and bring a lot of valuable experience with you to the next interview if you don't get the job. 0.6 CEUs + More Info -
Writing Effective Emails in the Workplace
With clear instructions and plenty of samples and templates, this course gives you the information you need to compose and send professional emails. 1.1 CEUs + More Info -
Spelling 101
Spelling 101 will help improve your spelling abilities in American English. This course will teach you how to avoid misspellings by recognizing spelling errors quickly. 0.7 CEUs + More Info -
SEO Copywriting
In this class, we will equip you with the skills to take on those SEO writing jobs, so you will not have to worry over a client's instructions, or wonder what language they are in. 0.8 CEUs + More Info -
Developing Great Social Skills
During this online course for Developing Great Social Skills, we will look at many different ways in which to build your social skills during personal and business interactions. 0.5 CEUs + More Info -
Punctuation and Grammar 101
This self-paced course will help you learn what you need to polish your grammar and punctuation skills. Punctuation and Grammar 101 is divided into two subjects which focus on grammar and punctuation topics. 1.1 CEUs + More Info -
Communicating with Diplomacy and Tact
Learn how to communicate with diplomacy and tact in this online course. 0.5 CEUs + More Info -
Telephone Skills and Quality Customer Service
This course focuses on honing outstanding telephone customer service skills in order to meet customer needs and presenting a professional, knowledgeable image that reflects well on your company. 1.2 CEUs + More Info -
Resolving Workplace Conflict
Resolving Workplace Conflict is an online course that is designed to help employees and managers understand the complexities of conflict, including its causes and possible solutions. 0.4 CEUs + More Info -
The Art of Setting Goals
This course will explore goal setting for individuals, focusing on different areas of a person's life where goals can be applied. These include goals pertaining to people's personal relationships, their health and well-being, their finances, their professional and educational development, and for their overall lifetime. 0.5 CEUs + More Info -
Speed Reading 101
This speed reading course provides you with the tools and information you need to improve not only the speed that you read, but your comprehension and concentration as well. 0.7 CEUs + More Info -
Business Writing
A crash course in business communication for help with writing woes. From the basic do's and don'ts of business writing to the nitty-gritty of formatting, punctuation, tone and language--this course covers all the fundamentals. 1.9 CEUs + More Info -
Diversity and Inclusion Training
What is diversity? What is inclusion? Why are they so important for you to get work done? In this course, you will learn all that and more. If you are ready to capitalize on the ideal inclusive workplace, sign up now! 0.7 CEUs + More Info -
ABCs of Technical Writing
Technical writing is the art and science of translating technical information into readable, accessible writing usable by a wide audience. 0.9 CEUs + More Info -
Resume Writing 101
One of the most important and intimidating steps in the job search process is writing a solid resume that gets the attention you want and need. 0.9 CEUs + More Info -
English Grammar Level 1
This extensive, interactive online course is designed to enhance grammar and writing skills, crucial in today's text-based communication era. It offers 15 comprehensive lessons covering sentence structure, verb tenses, adjectives, adverbs, punctuation, and more, with each lesson featuring practical examples, exercises, and additional study materials. This course is perfect for a wide audience, from students and professionals to ESL learners, aiming to improve both academic and everyday writing. 1.1 CEUs + More Info -
Gender Sensitivity Training
This course explores a wide range of the deeply held beliefs people have regarding sex and gender and explains how these issues play out in organizations. 0.6 CEUs + More Info -
Mindfulness in the Workplace
This in-depth course will teach you about what mindfulness is and how it can make your life richer and happier. 0.6 CEUs + More Info -
Business Etiquette
In this course we look at several factors which may be holding you back from reaching your full potential. We teach you basic principles and advanced principles in business etiquette then provide additional advanced strategies and tips to refine your professional image using the best etiquette techniques. 0.5 CEUs + More Info
Why UniversalClass?
UniversalClass.com offers thousands of hours of online continuing education training! Here's a few reasons why lifelong learners prefer Universal Class continuing education courses:
- Accredited by IACET - Universal Class, Inc. has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET)
- Verify your CEUs and Contact Hours via unique certificate serial number on our service (great for employers)
- Earn a Certificate of Course Completion documenting your CEUs and Contact Hours
- Supportive Instructors!
- Easy to use! Our online courses are the easiest and most fun courses available anywhere
- Self paced! Go at your own pace. You do not need to be online at a specific date or time
- Start right now! You can start the class right now by clicking on the button 'Join this Course'
- High quality courses! Since 1999, Universal Class™ has provided high quality continuing education training to over 1,000,000 satisfied students
- Extremely affordable! Pay one time for a course and you have 6 months to finish it. Or pay $189.00 for a yearly subscription and take any course you want, as many courses as you want (over 500 to choose from)
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