Course Syllabus

 

Course Description

Mastering Mediation: A Comprehensive Guide to Conflict Resolution

In the increasingly interconnected and complex world we inhabit, conflicts are inevitable. However, how we choose to address and resolve these conflicts can make all the difference. Mediation stands out as a tool that not only ensures an amicable resolution but does so in a manner that is efficient, cost-effective, and rooted in fairness. For those who resonate with the principles of empathy, impartiality, and collaboration, a career in mediation offers an avenue that is both professionally enriching and personally satisfying.

Our meticulously curated Mediation 101 course is designed not just for aspiring mediators but for anyone who anticipates engaging with the mediation process. It aims to demystify the nuances of mediation, offering a clear, step-by-step breakdown of the entire process, and equipping learners with insights and strategies to make the most of this powerful conflict resolution tool.

Let’s delve deeper into what this course offers:

  1. What is Mediation? Dive into the essence of mediation, its principles, and how it differentiates from other conflict resolution mechanisms. Through real-world examples, appreciate its relevance in today's society.

  2. Why Use Mediation? Explore the advantages of mediation over traditional legal procedures. Highlight cases where mediation led to quicker and more satisfying resolutions for all parties involved.

  3. What Does it Take to Be a Good Mediator? Understand the skills, temperament, and training required to excel in this role. Through detailed case studies, analyze the traits of successful mediators.

  4. Preparing for Mediation Grasp the preliminary steps, from gathering relevant information to setting the right tone for a productive mediation session.

  5. Opening Statements Learn the importance of initiating discussions on the right note, setting clear expectations, and establishing trust.

  6. Open Session Delve into the heart of the mediation process where parties lay out their perspectives, concerns, and hopes. Understand the mediator's role in facilitating productive dialogue.

  7. Brainstorming Understand techniques to generate a range of potential solutions, fostering creativity and collaboration among the disputing parties.

  8. Creating a Mediation Agreement Learn how to draft a clear, enforceable agreement that reflects the consensus reached, ensuring that all parties feel heard and validated.

  9. Closing Statement and Follow Up Discover the art of concluding sessions positively and the importance of subsequent follow-ups to ensure the implementation of the agreement.

  10. Mediation and Confidentiality Dive deep into the importance of confidentiality, its legal underpinnings, and the trust it engenders in the process.

  11. Legal Implications of Mediation Navigate the intersection of mediation and law, understanding its legal status, enforceability of agreements, and more.

  12. Moral Implications of Mediation Reflect on the ethical dimensions of mediation, ensuring that the process remains rooted in principles of justice, fairness, and equity.

  13. Mediator Liability Explore potential challenges, pitfalls, and liabilities a mediator might face and strategies to preempt and address them.

 

Why This Course?

Mediation is more than just a career; it's a commitment to a philosophy of resolution that prioritizes understanding, collaboration, and mutual respect. Whether you're considering a career in this field or seek to understand the process for personal or professional reasons, our Mediation 101 course is your definitive guide. Dive in, and harness the power of mediation to transform conflicts into opportunities for growth and understanding.

  • Completely Online
  • Self-Paced
  • Printable Lessons
  • Full HD Video  
  • 6 Months to Complete
  • 24/7 Availability
  • Start Anytime
  • PC & Mac Compatible
  • Android & iOS Friendly
  • Accredited CEUs
Universal Class is an IACET Accredited Provider
 

Learning Outcomes

By successfully completing this course, students will be able to:
  • Define mediation.
  • Describe the skills of a good mediator.
  • Describe the preparations needed to take before beginning the mediation process.
  • Demonstrate creating opening statements.
  • Define the open session.
  • Define brainstorming process.
  • Describe how to create a mediation agreement.
  • Summarize the closing statement and follow up.
  • Summarize mediation and confidentiality.
  • Summarize legal implications of mediation.
  • Summarize moral implications of mediation.
  • Describe mediator liabilities.
  • Demonstrate mastery of lesson content at levels of 70% or higher.
 
 

Assessment Guide

Assessment Points
An Introduction 1 points
Lesson 1 : What is Mediation? 9 points
Lesson 2 : Why Use Mediation? 9 points
Lesson 3 : What Does it Take to Be a Good Mediator? 9 points
Lesson 4: Preparing for Mediation 9 points
Lesson 5: Opening Statements 10 points
Lesson 6: Open Session 10 points
Lesson 7: Brainstorming 9 points
Lesson 8: Creating a Mediation Agreement 10 points
Lesson 9: Closing Statement and Follow Up 10 points
Lesson 10: Mediation and Confidentiality 9 points
Lesson 11: Legal Implications of Mediation 9 points
Lesson 12: Moral Implications of Mediation 10 points
Lesson 13: Mediator Liability 10 points
The Final Exam 62 points
Life Coaching Courses
Life Coaching Courses
Harassment Prevention Courses
Harassment Prevention Courses
Meditation Courses
Meditation Courses
Emotional Intelligence Courses
Emotional Intelligence Courses
Tools for Managers: How Leaders Communicate
Tools for Managers: How Leaders Communicate
Understanding Organizational Behavior in I/O Psychology Studies
Understanding Organizational Behavior in I/O Psychology Studies
Anger Management Courses
Anger Management Courses
Diversity, Sensitivity and Inclusion Training
Diversity, Sensitivity and Inclusion Training
Coping with Workplace Stress
Coping with Workplace Stress
Human Resources Productivity Course Bundle
Human Resources Productivity Course Bundle
Substance Abuse Awareness Courses
Substance Abuse Awareness Courses
Lean Management
Lean Management
Collaboration Skills
Collaboration Skills
The Role of Training and Development in I/O Psychology
The Role of Training and Development in I/O Psychology
Member Interactions And Community Development
Member Interactions And Community Development
Common Problems in Procurement Management
Common Problems in Procurement Management
Mental Development Courses
Mental Development Courses
Goal Setting for Business
Goal Setting for Business
Job Performance Appraisals - A How To Guide
Job Performance Appraisals - A How To Guide
Conflict Management Courses
Conflict Management Courses
Developing Great Social Skills
Developing Great Social Skills
Communications Courses
Communications Courses