"This course was very helpful. The teacher Mac was great, I would suggest this course to anyone." -- Patricia W.
"This course was great. My goal was to review the rules of grammar, punctuation and writing styles. This goal was reached and I relearned things I had forgotten. Instruction was great and feedback was awesome. Emails were answered quickly and I appreciated that so much. Thanks for offering this course." -- Johnna M.
"I thought the course was very helpful in not just business, but personal and email writing that I use every day. I appreciate the samples in the lessons." -- Laura S.
"I found just about everything helpful. The instructor was first-rate. She was very helpful!
Thanks!" -- Anita K.
"Very helpful and understanding instructor...All good..." -- David G.
"The instructor explained things in a way that I could understand. It is usually harder when you don't have a one-on-one with an instructor, but she was great. If I didn't get it, she kept at it. She was a great help to my success!" -- Donna N.
"The instructor is an excellent instructor and gives prompt feedback. Kudos to her!" -- Antonia J.
"This course dramatically helped my writing skills, and the instructor had helpful comments on my assignments. I found the layout of the courses most helpful. It built on itself." -- Katrina Z.
"The instructor is an excellent instructor and she really knows her stuff. The sentence and paragraph improvement exercises were very helpful." -- Patricia R.
"I appreciated the interaction with the Instructor by email and the grading process." -- Diana T.
"The instructor is fantastic. It would be great if I could have received any constructive criticism in my writings, to learn where I may be making mistakes. Ms. St. Val is an expert teacher with a in-depth knowledge of writing. I highly recommend her classes." -- Christine B.
"This course was absolutely amazing, especially for those who have a foundation in writing knowledge but want to continue to grow." -- Cheyenne R.
"I would like to take this time to thank My instructor, Daphanee St.Val. She brought out the best in me with the instructions and directions and comments, She gave, in the lessons of The Improving Your writing 101, course. Thank You, Teacher Annette." -- Annette W.
"I valued the instructor's feedback, and she answered my questions in a timely manner." -- Stephanie S.
"What was most helpful was the assignments graded by the instructor, it is the most detailed in all the classes I was taking. Good job." -- Wei W.
"I have always needed help with my grammar. I have bookmarked all of the links provided in this course." -- Cheryl C.
"The lesson on tone of writing seemed to be most helpful for me." -- Jennie B.
"Every part of the course was helpful!" -- Ann W.
"I found the course as a whole helpful to my writing needs." -- Brittnie B.
"The instructor was excellent and very knowledgeable. This was a review of everything that I took in college. Sometimes you become too relaxed with your writing and this course made me realize this." -- Dorothy D.
"The practice exercises were most valuable. Thank you!" -- Billie P.
"The instructor was very nice and quick at checking my work and getting back to me. I liked the way everything was broken down. The different chapters on pieces of writing was helpful." -- Aryn K.
"I found the course very helpful. The instructor was very prompt in grading the exams." -- Lorna A.
"This was my first online course and my instructor made herself available to me through emails if I had any questions/concerns with the course materials." -- Leanna S.
"Great teacher!" -- Dana A.
"I thought it was very helpful." -- Lawrence P.
"I think it was very helpful, I learned a lot on business writing that I didn't know before I took this course." -- Januari O.
"Enjoyed the course." -- Felipe E.
"This course was very helpful and I learned a lot, I'm very thankful." -- Edward J.
"I did find the course a helpful refresher. It was quite thorough and included many examples. It would be good for new college hires to review." -- Nina F.
"I really enjoyed this course. I feel more confident with my business writing." -- Tracey B.
"This course was very helpful. I think it has the right amount of information." -- Joli P.
"Course was very valuable and I learned a lot." -- Penny M.
"This was really helpful. I know enough about writing and grammar to get by but I haven't had any real experiences with business-focused writing until this class. Thank you." -- Lisa L.
"I have found this business writing course to be extremely helpful. Last week, my supervisor already noticed an improvement in my memos!" -- Joanne M.
"I needed the spelling review. As a teacher of literature and composition, it's always good to refresh my skills." -- Presley W.
"Punctuation lessons was the most helpful. Apparently I have been using semi-colons when I should have been using colons all these years!" -- Karen N.
"I confess that initially I was hesitated to take the class. I had tried this type of on-line classes before and was very disappointed. However, my experience with UniversalClass has been completely different. I find the way the material was organized very helpful and easy to follow. The logic in the sequence of the lessons was perfect as it make complete sense for those like me, who are looking to refresh the school grammar studies and to learn new things. I have to say that I am very happy with the class, the material and the instructor. I know that she was very busy because there are many students on the class. However, she always took the time to review the material and to even make comments on the progress or the performance.
In my line of duty, I am responsible for a lot of writing, and as the time goes by, I find myself with added writing responsibilities. I am not a native English speaker, therefore, I always double/triple check my writing. That's why it was so important to me to get back to basics and make sure I know the grammar rules in the English language. I find that the time I spent completing this course was extremely valuable and it will pay-off with very good dividends in the future. Thank you and keep up the good work with your web-site, your resources and the material of the classes. I can't wait to start my next class." -- Edna V.
"I found lots of different parts of this course very helpful. There wasn't any part specifically more helpful than other parts. Overall was very helpful." -- Sandra R.
"The lesson on sentence structure was most helpful. Earlier on in my education, I did not have the opportunity to dissect sentences by naming the parts--the adjective, pronoun, prepositional phrases, etc. Having to learn grammar all over again, was a challenge." -- Darilyn C.
"What was most helpful was the Punctuation section. I have been doing it incorrectly my whole life." -- Ciro G.
"The actual writing assignments were the most helpful." -- Tammy A.
"I found the course helpful. I have been out of school for over 40 years and there were rules and such that I had forgotten. Working at my own speed was very good for me." -- JoAnne G.
"It is a joy studying under this instructor! Working on the assignments. Applying the principles that I have learned. More important, assignments are corrected. This is more valuable than studying all the books by myself! Best of all, I have very competent, readily-available instructor! A million thanks to you.
" -- Joe O.
"Our instructor was demanding, but fair. I found that I didn't want to dissapoint her." -- Dennis M.
"I had alot of fun doing this course and my instructor was very helpful. I found the punctuation, and paragraph structure very helpful." -- Molly C.
"Great instructor." -- Rick S.
"She was well organized with the lessons. The whole course was helpful." -- Cathy F.
"I really apreciate the fast response from the instructor and look forward to other classes I will take. I have had a difficult time with punctuation all of my life. After this class, I feel confident with my writing. I feel that the punctuation chapters were most helpful to me." -- Kari W.
"Instructor was great! Also helpful when needed!" -- Marcus M.
"The instructor was very pleasant and encouraging. The grammar and punctuation was the most helpful. However, the quizzes and assignments helped to pinpoint my weaknesses." -- Dana E.
"The instructor was very helpful when I needed her help. She was prompt with responses and grading assignments and exams." -- Michelle T.
"I thought the course was well-organized and full of useful, easy-to-understand lessons. The instructor was very encouraging and helpful - taking this course was definitely a good experience and I would highly recommend it!" -- Kristi G.
"Instructor was great. Everytime I had a question she was right there to answer.
Great experience and will do again." -- Michelle M.
"She is wonderful. She was always very quick in responding to my questions. Everything was helpful." -- Cindy C.
"I really enjoyed this class and I look forward to taking another class next year." -- Andrea M.
"The instructor was great. She was both knowledgeable and prompt with responses and clear with explanations." -- Jason H.
"I appreciated the breakdown of the rules of grammar. The instructor was wonderful. Emails were answered within a very reasonable time. She answered questions even faster. I would love to take another course from her again." -- Lisa F.
"I think overall I really enjoyed the course. I definitely learned a lot and have improved significantly." -- Jayson S.
"The instructor was of great help and easy to work with." -- Lori N.
"The instructor was very positive." -- John E.
"One of the best parts of the course was the instructor. Whether it was grading assigments or answering a question, it was never longer than 24 hours to get her response, some came back the same day. Her comments and encouragements were great. I'm just starting the Business Writing class, and I'm very happy she'll be the instructor for that one as well. Thanks!" -- Gary S.
"What a great instructor. I'm very impressed with her turn-around time--she's on the ball!" -- Kari U.
"She is a great intructor!" -- Lyndia M.
"I was impressed that this instructor was always right there for me. I feel I got more attention than I would in a non-online class." -- Christina P.
"This course is a great thing for working people, the instructor was always there to help, answer questions, and encourage me." -- Wanda B.
"I really feel like I walked away from this class knowing a lot more and I may decide to retake it in 3-6 months. I have made up hundreds of flash cards that I plan to become very familiar with each of the terms. I was very excited when I finally grasped the whole affect/effect process and I know it will be just as rewarding when I get the others down as well. I bookmarked many of the test pages or links that were made available and I plan to use them often as well, to continue to learn. It was very easy to become familiar with the rules of grammar again and the lessons were very easy comprehend. I was very grateful to be given a second chance to improve my test scores if I scored lower than a 70%." -- Caryn R.
"I loved my instructor. She was very helpful, and was there when I had a question. Thanks to her, I am now much better at writing. Personally, I found all of it just as helpful as the rest. It was all amazing, and very helpful." -- Joslyn A.
"The instructor was excellent I really enjoyed working with her." -- Carol K.
"Very helpful." -- Renata B.
"This courses was helpful to me and improved my English skills. The instructor was nice and also helpful." -- Fatoumata B.
"The course and the instructor were very great and helpful during my interaction with the course." -- Rayman S.
"Thank you for your patience and allowing me to retest as some parts became very confusing." -- Aretha K.
"The instructor's feedback was helpful." -- Patrice P.
"Great course, covered more than the basics, numerous exercises to build mastery. The best part is the feedback from the instructor on the writing assignments so you know how well you're doing and what kind of improvement you're making. Thank you for a great course!" -- Jason L.
"I really appreciated how the instructor took a second look at one of my grades on the lesson. I presented my case with solid reasoning and examples in reference to what I considered subjective. She was also very understanding and sympathetic to my certification deadline and graded ALL assignments timely." -- Lynnetta W.
"I've taken another course with Daphne before. I love her encouragement and the respect she gives with timely responses to emails or grading assignments." -- Lisa G.
"Thank you so much. The instructor put so much effort into the course! Worth the time." -- Kelly D.
"This course really was very helpful to me and the instructor was really good about answering all my questions." -- Heidi P.
"The instructor was very professional. I have been taking classes with the same instructor for four years in the row. I am very happy with her." -- George C.
"The course was well organized and the instructor is an expert of the subject." -- Fatima W.
"The instructor was a pleasure. I enjoyed taking this course." -- Dipti P.
"I really really like the instructor. She was always there for me. She's great." -- Carol O.
"Thank you so much! You did an excellent job." -- Breanna G.
"I enjoyed the class, and the feedback was very useful!" -- Jens P.
"This course was the most instrumental class I've had in UniversalClass thus far. Thank you!" -- Jonathan W.
"I like how you presented the material in a easy to read format. I like how you added writing prompts, to help me interact with the material I just learned. I liked how you used the quizzes to see how must information my brain retained from what I learned." -- Oksana B.
"Very encouraging in her feedback." -- Vera M.
"Thank you for your help, Daphnee." -- Elsy V.
"I appreciate all of the work Daphne put forth. She was always there to answer questions, and grade lessons promptly." -- Peggy S.
"The teacher was excellent; it has been a while since I graduated with my bachelor's degree. I really needed to brush up on my English because I love to read." -- Nadine D.
"It was a wonderful experience for me to receive a feedback of my English as 2nd language." -- Alvaro J.
"Very nice instructor." -- Mary N.
"I thought the instructor was great. I was very happy her guidance, instruction, and knowledge." -- Lori D.
"She was very helpful and so encouraging." -- Cathy K.
"I enjoyed the course immensely! It was great to be refreshed on sentence structure rules and formal writing techniques." -- Ramon S.
"This course was really helpful to me. English has never been a strong subject for me. I try to take refresher courses to help grow in my troubled areas. The areas I struggled within the course gives me room for solid improvement. The materials, videos and resources are excellent. I made me a notebook to keep at my desk. I like also how I could come and go with online learning. It helped me tremendously. Thank you." -- Robbyn F.
"I liked this course! It really increased my confidence. Thank you!" -- Cindy E.
"This course was perfect and concise. From defining rules of spelling and grammar to refining sentences with accurate punctuation and writing dialogue, this class has greatly improved my proofreading and editing skills. This course taught me so many new writing techniques and now I can move forward and do other courses with confidence. Thank you." -- Gene Y.
"I enjoyed the information I learned during this course. I liked all of the practice work sheets...I really liked how quickly my assignments were graded and the comments made by my instructor. She is awesome! I would recommend this class to anyone in the future. I'm going to possibly see what other courses you offer that I might be interested in outside of my work requirements." -- Debra W.
"This course has helped to understand how important it is to write correctly in an email to the reader and what to say in order for them to open up the email and how to think as the other person that is reading the email. I was glad to take this class with this instructor because it was a pleasure taking and understanding all of the material." -- Corliss P.
"Hello, Thank you for requesting my opinion. I think the course is well put together. The information flows, in a simple and comprehendible style. The examples provided enhanced each lesson. Most of the supporting links were very helpful; however some did not pertain to the topic at hand. Overall, this has been an informative course that teaches you practical skills. Considering some of the emails I have received and the mistakes I myself have made in sending emails. I would give this course a glowing recommendation to everyone." -- Celine R.
"It was very helpful and enlightening. I was interested in the various types of emails and the amount of thought that goes into each." -- Joseangel S.
"Liked the course. Would definitely recommend it to my fellow co workers." -- Joseph C.
"I enjoyed the class. The pace was excellent. I understood everything." -- Jewel P.
"The course was a great reminder of the do's and don'ts. Good resource." -- Sophie M.
"I thought it was a great course, it covered a lot of different scenarios and was fairly easy to follow." -- Naomi P.
"I very much enjoyed the course. It was straight forward and easy to learn. The lessons were presented nicely with a lot of helpful information to take into the workplace." -- Jacqueline P.
"Very helpful with lots of great examples." -- Maricela G.
"This class provided a current and up-to-date wealth of knowledge for writing emails. I had no idea employers are looking for employees that can write business reports! I had no idea how to write one until I discovered this course. I feel I can re-enter the workforce with confidence once again!" -- Lisa P.
"I enjoyed this course. The course touched on pretty much all the different emails I would write up. I found the course easy to read and understand. Thank You to the instructors!" -- Laurie T.
"The course was very informative and helpful." -- Nick Z.
"Challenging, but it made me think more. I also learnt new topics especially on how to apply for job." -- Christian K.
"Overall I thought that the course was excellent with very detailed course material." -- Adam B.
"This course was intense but very helpful." -- Andrea G.
"I thought the course was very helpful. I had no idea the subject line was so important. The course is very thorough." -- Sean K.
"I believe that this course was helpful and informative. There is a lot that needs to be considered when sending emails, and I think that everyone can value from this course." -- Ashley K.
"Excellent real word knowledge presented in a straight forward manner." -- Joseph S.
"I learned so many things about how to create a professional email that will get noticed and, acted upon. Even the things that are not a necessary part of my job (such as writing a report) were still presented in an interesting manner that I was able to learn from." -- Kathy O.
"It was all helpful. I am now more confident in properly writing an email in the workplace." -- Jasmine B.
"Good course, I have already applied what I've learn in day-to-day life." -- Jose C.
"This class provided just what I want in a class. I use email daily. Armed with this additional information, I'm looking forward to sending my next email to staff and others." -- Michael H.
"Yes, I found this course to be helpful. I think it's very organized and to the point. I don't think anything needs to be added." -- Emma Z.
"I thought it was very helpful and I will use what I learned." -- Sonia T.
"Great course, covered more than I expected and was very easily laid out." -- Tammy B.
"This course was very helpful. I will definitely put to use what I learned in both my personal and professional life." -- Nicole P.
"Thank you for a great course! I learned a lot and feel much more confident in my email writing abilities now." -- Meghan S.
"This course was very helpful. It helped me to tune up my writing skills." -- Amber S.
"I enjoyed it. It was interesting and had good information to remember that writing takes time and how important it is to make a good impression." -- Barbara H.
"Thank you for a wonderful course. It was most useful and covered email etiquette in great depth. To be highly recommended." -- William O.
"This course is very helpful. I will make use of the provided templates for business emails. I particularly liked the last chapter on short reports." -- Judy E.
"I thought the course was helpful and had a lot of good tips and information. The assignments gave me good practice." -- Joel T.
"This course was a good refresher for customer service and writing techniques." -- Felder W.
"It was a good course, lots of good information." -- Martina E.
"Very informative and extensive. Learned a lot of great concepts." -- Veronica R.
"Thank you for the providing the valuable content to us. It is really helpful for us to learn and remember our forgotten skills once again." -- Pavani N.
"It is really great and helpful course. We can write an effective emails and grow in our personal and professional life." -- Anu M.
"Great course! I learned a lot and made plenty of useful study notes! Great knowledge to apply to my current job :)" -- Ariana M.
"Thank you for putting together this course. I learned new things about how to properly write a business email." -- Leonora E.
"Very nicely organized information and helpful resources." -- Emily R.
"Class is great. The writing assignments make you write a proper email and require thinking and work. But in all I enjoyed the class." -- Arlice M.
"I found this course covered a lot of material that was very useful. It helped me to develop my own style and recognize common grammatical errors. The business letters templates will save me time. The extended e-mail for reports and proposals was very interesting. I learnt about the importance of knowing your audience, tone, and structure when sending an e-mail. The assignments tied in all the aspects of the lessons. They got me to think and I found them challenging at times in a good way." -- Mary P.
"I really liked this class. It helped me a lot. Thank you for all your help." -- Patsy R.
"It was very helpful. The content covered is relevant. I would recommend this course to others." -- Gary J.
"I think this course was very helpful, and I am so happy I was still allowed to finish! The module about corresponding with prospective employers happened at the right time this week as I used some of the talking points from the lesson to include in my email to follow up about a job I applied for! I have a hard time keeping things simple when I write, so I appreciate the inspiration! Great class!" -- Mary H.
"I think this course is very helpful. It made me think about how I will write my important emails from now on. What I learned was very helpful and valuable." -- Clara P.
"This course was very informative." -- Carmen D.
"Interesting course with a wide variety of content." -- William S.
"This course was helpful!" -- Joyce K.
"I really enjoyed this course!" -- Karina R.
"I thought the class was great. I really learned a lot." -- Kathleen P.
"I found course helpful and easy to understand." -- Lesley B.
"I enjoyed the course I picked up some great tips!" -- Barthy F.
"I loved this. I have learned so much and have used it for work already. Thank you." -- Simone E.
"This was very helpful and I can apply it to my current job." -- Deanna W.
"I found this course to be of great benefit to me. It helped me to create a better structure for my communications with others and showed me how to write concise, but effective emails." -- Jessica R.
"I think this course is very helpful if you want to improve your emailing skills." -- Leanna S.
"I thought that this course was very helpful and insightful. I definitely learned a lot and am happy that I took this course." -- Erin F.
"This course was very helpful, and will help me send better e-mails." -- Ron U.
"This course help me to evaluate my emails that I currently send. I have learned to include certains details that I may have thought weren't needed." -- Debra M.
"I learned a lot more than anticipated! Thank you for this course." -- Chanda F.
"Yes, It was very helpful. Thank you." -- Ripsy K.
"It is definitely helpful, informative and good to keep as reference." -- Amanda C.
"I really liked it, though it gets a little complicated at the end. I will recommend it to my coworkers. Thank you." -- Josefina R.
"This course was very helpful and just challenging enough!" -- Betsy B.
"The course was great. I learned a lot but sometimes it was a little too much information." -- Cedric P.
"The instructor was very helpful." -- Ekomo Engono B.
