Course Description
Mastering Medical Office Management: From Basics to Expertise
Dive deep into the nuanced world of medical office administration with our comprehensive course, tailored for both budding healthcare entrepreneurs and professionals seeking to refine their management skills. In today's fast-paced healthcare environment, running a successful medical office demands more than just medical acumen – it requires a synergy of management expertise, technological know-how, and a deep understanding of patient care.
Spread across 20 meticulously designed modules, this course encapsulates the entire spectrum of medical office management:
- Origins of Medical Offices: A historical perspective
- Diverse Medical Office Models: Understanding various setups
- Crafting a Stellar Team: Roles and responsibilities
- Efficient Office Management: Leading with prowess
- Computer Proficiency: Harnessing digital tools
- Telecommunication Mastery: Staying connected
- Strategic Appointment Scheduling: Maximizing patient flow
- Elevating Patient Care: Going beyond the routine
- Triage Protocols: Ensuring urgency-based care
- Medical Emergency Protocols: Being prepared for the unforeseen
- Sustaining Office Maintenance: Keeping spaces functional and welcoming
- Effective Billing Systems: Ensuring smooth financial transactions
- Decoding Medical Terminology: Language of the healthcare world
- Medical Coding: Translating services into billable terms
- Transcription Techniques: Converting voice to text seamlessly
- Medical Record Management: Organizing and retrieving crucial patient data
- Upholding Privacy Practices: Protecting sensitive information
- Navigating Medical Ethics: Acting with integrity and honor
- Leveraging Hospital Resources: Building bridges for enhanced care
- Ongoing Medical Office Education: Keeping abreast of latest trends
Gone are the days when medical offices were simply about offering medical services. Today, they represent a delicate balance of healthcare delivery, operational efficiency, and financial sustainability. Our course endeavors to mold you into a well-rounded medical office manager who champions not only clinical excellence but also an outstanding patient experience. You'll gain insights into optimizing every facet of your medical office, ensuring that every patient feels valued and receives unparalleled care while maintaining a healthy bottom line.
Whether you're laying the foundation for a new medical practice or reinvigorating an established one, "Mastering Medical Office Management" promises to be an invaluable asset in your professional journey. Enroll now to craft a healthcare environment that stands out for its excellence and efficiency.
- Completely Online
- Self-Paced
- Printable Lessons
- Full HD Video
- 6 Months to Complete
- 24/7 Availability
- Start Anytime
- PC & Mac Compatible
- Android & iOS Friendly
- Accredited CEUs
Learning Outcomes
- Describe history of medical offices.
- Describe types of medical offices.
- Summarize medical office staff.
- Describe medical office management.
- Define what computer skills are needed for running a medical office.
- Summarize telecommunications needs of a medical office.
- Summarize appointment scheduling in a medical office.
- Summarize proper patient care and procedures in a successful medical office.
- Describe triage.
- Describe handling medical emergencies.
- Summarize office maintenance.
- Describe the billing process and its importance in the medical office.
- Recognize basic medical terminology needed to work in a medical office.
- Define what medical coding is and its importance in a medical office.
- Define what transcription is and why its importance in a medical office.
- Summarize medical records and security.
- Identify privacy practices.
- Describe medical ethics.
- Recognize hospital resources that are available in a medical office.
- Describe what additional medical office education you'll need to move forward in this line of work.
- Demonstrate mastery of lesson content at levels of 70% or higher.
Assessment Guide
Assessment | Points |
---|---|
Lesson 1 - History of Medical Offices | 10 points |
Lesson 2 - Types of Medical Offices | 10 points |
Lesson 3 - Medical Office Staff | 9 points |
Lesson 4 - Medical Office Management | 9 points |
Lesson 5 - Computer Skills | 9 points |
Lesson 6 - Telecommunications | 9 points |
Lesson 7 - Appointment Scheduling | 10 points |
Lesson 8 - Proper Patient Care | 10 points |
Lesson 9 - Triage | 10 points |
Lesson 10 - Handling Medical Emergencies | 9 points |
Lesson 11 - Office Maintenance | 9 points |
Lesson 12 - Billing | 10 points |
Lesson 13 - Medical Terminology | 10 points |
Lesson 14 - Medical Coding | 9 points |
Lesson 15 - Transcription | 9 points |
Lesson 16 - Medical Records | 9 points |
Lesson 17 Assignment | 2 points |
Lesson 17 - Privacy Practices | 10 points |
Lesson 18 - Medical Ethics | 10 points |
Lesson 19 - Hospital Resources | 10 points |
Lesson 20 - Medical Office Education | 9 points |
The Final Exam | 94 points |